About Back Market Pro
Discover Back Market Pro, a marketplace for refurbished electronics dedicated to professionals.
What is Back Market Pro?
Back Market Pro is a platform dedicated to professionals, offering a wide range of refurbished electronic products, ranging from smartphones to laptops. Our mission is to provide reliable, cost-effective, and sustainable technology solutions to suppo
How does Back Market Pro work?
Back Market Pro is a marketplace where businesses can purchase high-quality refurbished electronic products at competitive prices. We work with certified sellers to ensure that every product is rigorously tested and meets the highest quality standard
Does Back Market Pro refurbish products?
To put it simply: no, we do not refurbish the devices ourselves. However, we work with some of the best sellers in Europe. Our internal teams monitor the quality of their products and services. You can therefore confidently equip your business with r
What types of products do you offer?
With an average of 414,000 products available every month, our platform offers a wide selection of smartphones, tablets, laptops, smartwatches, headsets, and earphones. All the products offered are rigorously tested and certified by experts. Please n
Where can I find the Terms of Service?
You can read our Terms of Service on this page. They explain the rules for using Back Market Pro, including account use, ordering and payment terms, shipping, and dispute resolution.
Where can I find the General Terms and Conditions of Sale?
You can find our General Terms and Conditions of Sale on this page.
How can I contact Back Market Pro Customer Service?
If you need help with an order in progress or finding the products that best suit your needs, you can contact our customer service team from Monday to Friday, from 8 a.m. to 5 p.m. Here's how:
How can I contact the Back Market for individuals?
If your request concerns an order placed on the site backmarket.com, we will not be able to assist you as this is a completely separate website from ours, dedicated to individuals. To contact Back Market customer service for individuals, please follo