How can I contact the Back Market for individuals?Updated a month ago
If your request concerns an order placed on the site backmarket.com, we will not be able to assist you as this is a completely separate website from ours, dedicated to individuals.
To contact Back Market customer service for individuals, please follow these instructions:
- Log in to your account from here.
- Once logged in, visit this page: https://www.backmarket.co.uk/en-gb/help.

- Then click on the “Get Help” button

If you are unable to log in, you can contact Back Market Customer Service via this form. You will receive a response within 24 hours.