About My Account
Create an account, change your account information, or request to delete your data.
How do I make a Back Market Pro account?
To create your Back Market Pro account, go to this page and fill in the following information:. Professional email address. Password. First and last name of the person in charge of the account. Company phone number. Company name. Company size. Compan
How do I change my account information?
You can update your account details directly from your Back Market Pro account settings, such as:.
How do I delete my data/account?
We’re sorry to see you go!. To request closure of your account, please contact us directly via our contact form. Don't forget to specify the reason why you want to delete your account and/or data, as well as the email address associated with the acco
How is my personal data managed?
Your personal data is collected, used, and protected in accordance with our Privacy Policy. It explains what information we collect, how we use and share it, and what rights and choices you may have. Learn more here.
Can I change my delivery address after purchase?
You cannot make this change yourself. However, you can request a change to your delivery address as long as the order has not been shipped (i.e. on average between 24 to 48 hours after placing the order). To change your address, you must contact our
How do I reset my password?
Don’t worry, we don’t blame you, we forget our passwords about 3 times a week too. To create a new password, click on this link. You will then receive a link to reset your password at the email address registered to your account.
Can I transfer my previous orders or my personal account to Back Market Pro?
Back Market Pro is a separate platform from Back Market for individuals, designed specifically for professional purchases. Unfortunately, it's not possible to transfer your order history to your existing Back Market for individuals account to Back Ma