What should I do if I haven’t received my refund within the stated time frame?Updated a month ago

If you haven’t received your refund within the stated time frame (between 5 and 7 days after your refund has been confirmed), please first check with your bank or credit card issuer. Sometimes, additional processing time may be required. 

If you still haven’t received your refund after checking these points, please contact us. We will do our best to resolve the issue quickly.