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What are the causes for exclusion from the warranty?Updated a month ago

The commercial warranty does not apply in the following cases:

  • Oxidized, broken, or damaged product (e.g., visible impact on the photos)

  • Product handled by an unauthorized third party

  • Excessive use or neglect

  • Normal wear

Water resistance is never maintained on refurbished products because they have been opened during the refurbishment process. Water resistance is therefore not guaranteed on refurbished products sold on Back Market Pro.

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